The Center for Financial Services Innovation (CFSI) has an ambitious goal: to improve the financial health of Americans, with a focus on those who are struggling and underserved. Financial health is achieved when an individual’s day-to-day financial system functions well and increases the likelihood of financial resilience and opportunity.
To assess the current state of financial health in America and to glean insights that can inform cross-sector efforts to improve consumer outcomes, CFSI designed and commissioned a nationally representative survey focused on consumers’ financial behaviors, attitudes, and preferences.
This report, Understanding and Improving Consumer Financial Health in America, explores the resulting financial health segmentation and puts forth a number of consumer insights from this survey and recommendations that draw upon CFSI’s decade of experience in this field to help policymakers, social services agencies, and financial service providers better serve the millions of Americans who are struggling financially
This research was presented as part of the 2015 Grantmaker Conference, which included both regional and community-based funders and thought leaders concerned about a common goal–providing individuals, families and communities with greater economic security and opportunities for growth. View all resources from the 2015 conference.
The partner research was sponsored by American Express, Ford Foundation, and the MetLife Foundation.
The 2015 Grantmaker Conference was sponsored by the following: The Kresge Foundation, The Annie E. Casey Foundation, MetLife Foundation, Citi Foundation, JPMorgan Chase and Company, Thomas Family Foundation, W.K. Kellogg Foundation.