Susan Hoff serves as Chief Impact, Strategy, and Operations Officer for United Way of Metropolitan Dallas. Prior to joining the United Way of Metropolitan Dallas team in 2009, Susan was the CEO and President of ChildCareGroup, a Dallas based non-profit organization dedicated to promoting, delivering and expanding the best child care services available outside the home. Her professional experience includes the positions of teacher, child care center director, and parent educator in domestic violence and drug abuse prevention programs. She is a trainer and public speaker, has developed curricula and educational publications for children and adults, and is an accomplished fund developer. Susan is a well-known children’s advocate at the local, state, and national levels.

Susan serves on the Governing Board of Early Matters Dallas, is the immediate past Board Chair for First3Years, and serves on the boards of Essilor Vision Foundation – Americas, Texas Partnership for Out of School Time (TXPOST) and Texans Care for Children, and is a past president of the Texas Association for the Education of Young Children. She was appointed by Mayor Mike Rawlings to the board of Workforce Solutions Dallas County in 2012 and 2015.