Webinar

The Impact of COVID-19 on Financial Capability and Asset Building Services

Exploring Equity, Accessibility, and the Future of Service Delivery

How has financial capability service delivery evolved in response to the COVID-19 pandemic and what do these shifts mean for funders in supporting equitable, effective services in the future? Join AFN and the Center for Financial Security (CFS) at the University of Wisconsin – Madison for the webinar release of the new brief The Impact of COVID-19 on Financial Capability and Asset Building Services.

The economic shocks of the COVID 19 pandemic were amplified for people with low incomes including those who lost jobs or front-line workers paid low wages and in jobs more likely to be exposed to the virus. Due to structural racism, including occupational segregation, the pandemic also disproportionately impacted the financial security of Black and Latinx households. AFN recently partnered with the Center for Financial Security (CFS) at the University of Wisconsin – Madison to explore how financial capability service delivery has evolved in response to the COVID-19 pandemic and what these shifts mean for funders in supporting equitable, effective services in the future. Financial capability services — including financial coaching strategies — support people experiencing a reduction or loss of income or who seek assistance with unemployment benefits, housing, or other services that support financial security. During large-scale shutdowns and social distancing, financial coaches, counselors, and other service providers quickly adapted, shifting from providing in-person to virtual services.

Join us October 25th for this insightful, high-level briefing as we:

  • Learn how financial capability service providers shifted their service delivery programming and methods during the pandemic;
  • Hear how the shift to virtual services impacted service delivery equity, access, and retention for those most financially affected by the pandemic;
  • Discuss the outcomes and effectiveness of financial capability services provided through virtual models;
  • Review recommendations for funders and organizations seeking to learn from the financial capability service delivery models employed in the COVID-19 pandemic, especially related to replication of findings that lead to more equitable delivery practices, improved accessibility of services, and greater financial improvements for clients.
Special opportunity for participants in these states!

Oregon, North Carolina, South Carolina, Texas (in partnership with RAISE Texas), and Washington: You are invited to join us after the webinar for a special state-based discussion about the impact of the shift to virtual services in your community. Please indicate your interest during registration to receive a separate calendar invitation for this session.

Louisiana: LA AFN is hosting an in-person session to discuss the impact of the shift to virtual services, highlight the field of financial coaching in LA, and kick-off the LA AFN Financial Coaching Cohort. Attendees will have the opportunity to connect and participate in the LA AFN Financial Coaching Cohort Kick-Off event followed by a social. **Please indicate your interest during registration and we will contact you with more information and a calendar invitation for the entire event (2 PM CT- 6 PM CT)